I never received my password reset?

Depending on your email client, your password reset can be sent to Spam or to a category tab.

Here are a few tips to help locate or increase deliverability of your password reset:

  • Search your inbox for an email from info@heart.org.
  • Check your spam or category tabs.
    • Gmail Users: Password resets may be sent to the Promotions tab.
    • Microsoft Outlook Mail:Password resets may be sent to the Focused tab.
  • Save info@heart.org as a contact in your address book then request another password reset here.

If you are still not receiving a password rest email, contact our support team and they can assist with manually resetting your password.