How to Send Thank You Emails to Your Donors

 

After a donor makes a donation to your account, it's good practice to show them your appreciation by sending them a Thank-You email. You can do so directly from your participant center.

Here's how to send Thank You Emails:

Login to Your Account

  • Navigate to heart.org/jump 
  • Click on the red Headquarters Login button on the left
  • Enter your credentials and login

Navigate to Reports

  • Click Reports within the orange navigation bar. This will bring you to your account's Donation Statistics. 

Select Your Donors

  • Scroll down until you see your donors. 
  • Click the checkbox (located to the left of the "ID" column) next to the donor(s) to whom you wish to thank. 
  • Click the Send button. This will bring you to the Email Center where your recipients' information is already populated. 

Configure Your Email

  • In the Template drop-down field, select "Thank You (c)" - This will load a thank-you email template, which can be edited if you'd like. If you wish to type your own instead from scratch, select "Blank."

Send Your Email

  • Click Send Email