After a donor makes a donation to your account, it's good practice to show them your appreciation by sending them a thank you email. You can do so directly from your participant center.
Here's how to send thank you Emails:
Login to Your Account
- Navigate to heart.org/jump
- Click on the red My Headquarters button on the left
- Enter your credentials and login.
Navigate to the Email Center
- Click the Email tab on the purple navigation bar
Select Your Donors
- Under the Contacts menu, select Donors
- Click the checkbox next to the donor(s) to whom you wish to thank.
- Click Email Selected
- Your donors email address should now be populated in the recipients box
Configure Your Email Message
- In the Template drop-down field, select Donation Thank You Email - This will load a thank-you email template, which can be edited if you'd like. If you wish to type your own instead from scratch, keep the template selected at Choose a sample message.
Send Your Email
- Click Preview & Send
- Take a glance at how your email will appear to your donors. If you need to edit a part of your message, click Close. If everything looks great, click Send.